Privacy Policy
Updated February 2026
At McTaggart Vets, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or use our veterinary services.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Data Controller:
McTaggart Vets Limited
47 Vennel Street
Dalry
KA24 4AG
Telephone: 01294 832503
What Information We Collect
We collect and process the following personal data:
Your name and contact details
Payment and insurance information
Details relating to your pet(s), including medical history
Communications with us
Website usage data including cookies and IP address
How We Use Your Information
To provide veterinary services, manage appointments, process payments, comply with legal obligations and improve our services.
Lawful Basis for Processing
We process data under contract, legal obligation, legitimate interests, and consent where required.
Sharing Your Information
Information may be shared with laboratories, referral practices, insurers (with consent), regulators, and IT providers. We do not sell your data.
Data Security and Retention
We take appropriate measures to protect your data and retain it only as long as is necessary.
Your Rights
You have rights to access, correct, erase, restrict, and object to processing, and to complain to the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies to improve functionality. You can control cookies through your browser settings.
Changes to This Policy
This policy may be updated periodically. The latest version will always be available on our website.
Contact Us
For any questions, please contact us using the details above.
